Our pricing
We are a diligent group that functions as an integral part of your team.
Choose Right Plan for Your Business
Basic Tier
Plan
Target Audience: Small businesses or startups with fundamental IT infrastructure.
$
3,000
/Month
Services:
Characteristics: 11-25 users, up to 5 servers
Network and server monitoring.
Basic cybersecurity measures (firewall management, antivirus)
Email and cloud storage support
Software and hardware inventory management
Monthly IT health report
Help Desk Support Add-on: $500 for up to 25 tickets per month.
Silver Tier
Plan
Target Audience: Small to medium-sized businesses needing advanced support
$
6,000
/Month
Services:
Characteristics: 26-50 users, up to 10 servers
All Basic tier services plus:
Enhanced cybersecurity solutions (intrusion detection, email security)
Managed backup and disaster recovery.
Cloud management and support for multiple platforms.
Vendor management and procurement assistance
Quarterly IT strategic planning sessions
Help Desk Support Add-on: $700 for up to 50 tickets per month.
Gold Tier
Plan
Target Audience: Medium-sized businesses requiring comprehensive IT management
$
10,000
/Month
Services:
Characteristics: 51-75 users, up to 10 servers
Network and server monitoring.
Dedicated IT manager
On-site support (up to 2 visits per month)
Advanced application support
Custom project management (up to 15 hours per month
Proactive IT infrastructure optimization
Semi-annual cybersecurity assessment
Help Desk Support Add-on: $900 for up to 75 tickets per month.
Platinum Tier
Plan
Target Audience: Large enterprises or businesses with specialized, extensive IT needs.
Custom Pricing Starting at
$
15,000
/Month
Services:
Characteristics: 75+ users, up to 10+ servers
Customized comprehensive IT services package, including everything in Gold plus
Fully managed IT department services
Advanced cloud services and architecture consulting
Priority on-site support as needed
Executive IT consulting and advisory
Unlimited project management hours
Full cybersecurity suite with continuous monitoring and threat response
Help Desk Support Add-on: Included with unlimited tickets.
Additional Considerations
Customization and Scalability: While tiers provide a structured approach, be flexible to tailor services based on client assessments. Offer scalable options for growing businesses.
Contract Flexibility: Offer different contract lengths with possible discounts for longer commitments. Ensure clear definitions of service level agreements (SLAs) for each tier.
Add-on Services: In addition to the help desk support add-on, consider other potential add-ons like hardware leasing, specialized software support, or enhanced cybersecurity services for customized client needs
Transparent Billing: Clearly communicate what's included in each tier and the costs of add-on services. Avoid hidden fees to build trust and maintain long-term client relationships.